top of page

I'm not optimised for mobile as yet. Please visit me on a desktop, laptop or tablet. Thanks

Marcus Kitchen

Hi I'm Marcus, a Product Manager based in Leeds. 

 I help people research and

define opportunities for software, solving real user problems.

This is how I can help...

UXDI Navy Blue.png









By following this process I can achieve results tailored to any industry.

Each step has a series of techniques

that when applied reveal and implement goals recognised from the research.

The entire model is a tool for

minimising risk of wasting time,

money & building the wrong products.

Nice things people have said

“I worked with Marcus for two years as his Manager at Mission. His loyalty and hard work stood out and he was a great personality to have around. I enjoyed having him on board and can highly recommend”. 

 Mark Leahy — General Manager, Mission Ltd

Blue 1.png


I have been working for Certinia (previously named Financial Force) for 2 years now, employed through their graduate program. My first Feature Crew project was based around streamlining user management processes within Financial Force (see project below).

Following this, I worked on consolidating Avalara AvaTax (Tax Calculation Software) across the business
into one space making it easier for the customers to find tax calculation pages for their requirements.

More recently I have delivered a Mapping UI called the Transform Service that allow users to transform data from one form into another helping them improve their data accuracy for auditing purposes
and improve troubleshooting tasks.

My work adopts an agile mindset within a team of seven including an ETL, UX Designer a Technical Writer 
and four Software Developers that collaborate on the work
 helping drive business objectives and key results.

User Management Template project
Blue 3.png


In this project I studied the user behaviour of the Village Hotel's food & beverage mobile app. I started this project in the first lockdown by contacting the chief technical officer via Linkedin. This allowed me to put my skills to practice in a real working environment and apply it to a different industry. This project is currently ongoing. 

Blue 2.png


This project consisted of work I did for my UX Diploma at Glasgow Caledonian University, run by the UXDI
A mobile flight booking system needed designing to challenge businesses like easyJet, British Airways and Ryanair for example. However, there was no research, design or testing in place.​

Blue 3 Copy.png


This was a freelance project carried out during the second lockdown between November & December 2020 and consisted of designing a client portal user interface and slight rebrand of the website's logo. 

bottom of page